All Systems Operational

About This Site

This is the centralised notification centre for M.D.G. IT service status updates for Australia. Please subscribe to updates using the link at the top right to receive email and/or SMS updates on system outages and other problems affecting services.

VPS Hosting, Sydney   ? Operational
Shared hosting, Sydney   ? Operational
Domain Name Service infrastructure   ? Operational
Client Area   ? Operational
Billing system   ? Operational
Ticket Support   ? Operational
Phone Support   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2017

No incidents reported today.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017
Resolved - This incident has been resolved.
Nov 13, 17:52 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 14:34 AEDT
Investigating - A small group of servers are currently experiencing connectivity issues. A group of engineers are currently investigating the issue and should have an update in the next 10 minutes.
Nov 13, 13:54 AEDT
Resolved - All services have been restored.
Nov 13, 12:31 AEDT
Identified - A Xenhost has suffered a hardware failure which has resulted in approximately 30 VPS services going offline. These servers are currently restarting on alternative servers and should be back online by 12:30pm
Nov 13, 12:12 AEDT
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Resolved - vh.mdgit.com.au is now back online
Nov 8, 18:48 AEDT
Update - The restoration of vh.mdgit.com.au is continuing, we are now waiting for the server to complete a file system integrity check, we will update this incident again in 30 minutes.
Nov 8, 18:32 AEDT
Identified - Clients using the shared hosting services on vh.mdgit.com.au will be experiencing an outage to their websites and email. The issue is actively being worked on, We currently expect services to be restored on this shared server within the next 60 minutes.
Nov 8, 17:44 AEDT
Resolved - This incident has been resolved.
Nov 8, 17:11 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 23:15 AEST
Update - Network performance should now be restored. Please contact support if you are seeing any continuing performance issues or timeouts.
Sep 1, 20:18 AEST
Update - Additional traffic scrubbing is now in place which should largely mitigate these attacks, however further testing is being undertaken.
Sep 1, 19:55 AEST
Identified - We're seeing intermittent network degradation and packet loss as a result of distributed denial of service attacks; additional filtering is being put in place to respond to the changing nature of the attacks. Further updates will be issued shortly
Sep 1, 19:25 AEST
Resolved - All services should now be restored. If you are encountering any errors please open a support ticket and our support team will address the issue immediately.
Nov 8, 17:09 AEDT
Identified - Server availability to most services has now been restored, with approximately 30 servers still requiring a reboot and / or manual fsck commands to be run. These should be restored in the next 5-10 minutes.
Nov 8, 16:43 AEDT
Update - A storage network failure has been detected, affected services have failed over to a functional network path. Some services will require a reboot, which is being initiated by M.D.G. IT systems administrators. Full availability to all services should be restored by 4:45pm AEDT, with the majority of services restored by 4:25pm AEDT.
Nov 8, 16:20 AEDT
Investigating - We're investigating a storage outage in SY1, more details to follow at 4:15pm AEDT
Nov 8, 16:10 AEDT
Nov 7, 2017

No incidents reported.